In a globalized, digital, attention scarce economy, the role of customers in market dynamics has changed from passive buyer to active co-creators of brands. Knowing what drives customers, merging services seamlessly into customers lives, triggering the right emotions, and reaching out on the right channels is now the only way for success in the market.
At ktc, we design customer experience, innovative services, marketing campaigns and even corporate startups with a global mindset and a passion for entrepreneurship. In every project, we relentlessly focus on what customers want, feel and desire, and find solutions inspired by our deep know-how on the world’s most customer-centric frontrunners.
Out of our hubs in Eindhoven and Mexico city, we aim to to bring remarkable experiences to people. We apply Design Thinking and Lean Startup, but apart from frameworks, we get our hands dirty with the fuzzy front-end. We’re small in numbers, but take pride in an international client portfolio. As part of our growth, we are looking for a service designer that fits with our DNA – human-centered, self-motivated and with strong visual design skills.
We are looking for motivated people who want to look beyond execution. We would love you to have a strategic view on business, and the persuasion power to bring people into your story. Apart from your project work, we work together in improving our way of working through research, business development, and marketing activities. Do you want to join our team as our new Service & Business Designer (Entrepreneurial Starter)? Then we’d love to hear about you!