Workshop: Managing the loop – IDE Business Fair

Workshop: Managing the loop

March 6th, 13:45 – 15:45 @ Hans Dirken

Managing the Loop: from insights to service & UX design to execution to insights


In the ideal world, the improvement cycle is quite straightforward: you gather insights about an existing experience, redesign the service, execute the redesign and gather insights again that show that you have indeed improved the experience. In real life: not quite.

At Essense Service Design we deal with that every day. Two sr Service and UX Designers will facilitate a workshop where you will learn what kind of challenges you can expect and how we usually overcome them


Maximum of participants: 15


This event has already passed, we hope to see you another time.