FULL: Customer Journey Mapping – IDE Business Fair

FULL: Customer Journey Mapping

March 10th, 15:45 – 17:45 @ Hans Dirken, Faculty of Industrial Design Engineering
Event Page

In this pressure cooker customer journey workshop, you will learn the essential ingredients of a good journey, how to get from research results to a journey map, and last but not least how to use this journey as an innovation tool!


(A total of 6 hours of workshops and/or cases will count towards 1 IDE academy point)

Maximum number of participants: 30



This event has already passed, we hope to see you another time.